Setting Loyalty Options

  1. Select the Enterprise, property, or revenue center, click Configuration, and then click Loyalty.
  2. Insert a record, enter Loyalty as the name, and then click OK.
  3. Double-click the record to open it.
  4. Select the appropriate Loyalty Options as described in the following table.

    Table 40-3 Loyalty Options

    Option Description

    1 - Support Offline Transactions

    Disable this option as loyalty transactions are not supported in offline mode.

    2 - Always Print Loyalty Results

    Automatically prints a chit after each successful loyalty operation. When enabled, upon finalizing a transaction, the message along with any POS Print Text configured for the transaction type automatically prints.

    3 - Never Display Loyalty Results

    Requires the workstation operator to touch the workstation in order to show loyalty results. When enabled, no message is generated. If the 2 - Always Print Loyalty Results option is enabled, the loyalty results are printed.

    5 - Remove Loyalty Results Print Button

    Hides the Print button from the loyalty results screen. When enabled, the generated message does not include the Would you like to print? Yes or No prompt. Enable this option in conjunction with the 2 - Always Print Loyalty Results option.

    6 - Remove Guest Name Lookup Button

    Hides the Guest Name Lookup button from the account number entry screen. This option deactivates the Guest Name Lookup function.

    7 - Remove Phone Number Lookup Button

    Hides the Phone Number Lookup button from the account number entry screen. This option deactivates the Phone Number Lookup function.

    8 - Use Loyalty Account for Stored Value

    Uses the guest loyalty account for stored value card transactions on the check.

    To create a separate button that always prompts for the stored value card account, even if a loyalty account is already present, create another record and do not enable this option for the new record.

  5. Click Save.