Configuring Screen Look Ups for Open Checks

  1. Select the Enterprise, property, revenue center, or zone, click Configuration, and then click Page Design.
  2. Double-click the transaction page on which you want the screen look up to appear on the workstation.
  3. Click Other in the Page Design toolbar, and then click Check SLU.
  4. In the Show Checks For drop-down list, select one of the following:
    • All Employees: Select this option to set the SLU to show open checks belonging to all employees.

    • Currently Signed In Employee: Select this option to set the SLU to show open checks belonging to only the employee who is signed in.

  5. Select the type of open checks to appear on the SLU:

    Table 26-1 Open Check Options

    Open Check SLU Option Description

    All Checks

    Select this option to show all open checks.

    Autofire Checks Only

    Select this option to show only open checks that are configured to send to order devices at a preset time.

    All Except Autofire Checks

    Select this option to hide open checks that are configured to send to order devices at a preset time.

    Checks with Held Items Only

    Select this option to show only open checks with items on hold.

    All Except Checks with Held Items

    Select this option to hide checks with items on hold.

    All Except Autofire and Checks with Held Items

    Select this option to hide open checks with items on hold and checks that are configured to send to order devices at a preset time.

    Autofire Checks with Held Items Only

    Select this option to show only open checks that are configured to send to order devices at a predefined time and have items on hold.

  6. In the Sort Order drop-down list, select the primary sort criteria for the SLU. Selecting a Sort Order option in the Page Design module simplifies SLU sorting configuration in the EMC.

    Table 26-2 Open Check Sort Order Options

    Open Check SLU Sort Order Option Description

    Check Open Time

    Select this option to show open checks in the order in which they are created (opened) in the check SLU. The earliest time is shown first. This option is the default sort order.

    Table Name

    Select this option to sort open checks started with a table name or number in alphanumeric order in the check SLU. Checks without table names or numbers appear first before table name/number checks.

    Service Total Time

    Select this option to sort open checks in the order in which they are service totaled. The earliest service total time is shown first.

    This is useful for drive thru operations where checks are ordered in the same sequence as cars entering the drive thru. Workstation operators are able to pick up checks quickly and service guests efficiently with their drive thru orders.

    Sort Order Overrides:

    When options 65 - Sort Check SLU by Table Name (in the RVC Parameters module) or 23 - Sort Check SLU by Table Name (in the Employee Classes module or the Employee Maintenance module (Operator Records tab)) are enabled, these options override the check SLU Sort Order set here in the Page Design module (described in the preceding table). When options 65 or 23 are enabled, the Page Design setting is the secondary sort order when no table name/number is used.

    Sort Order Exceptions:
    • When Table Name sort order is enabled, checks using a Check Name (ID), where the name or ID is a customer reference, are shown first in the Check SLU in alphabetical order so they can be easily identified.

    • Autofire (future) checks are listed at the end of the check SLU, irrespective of the sort order setting, and follow regular checks chronologically sorted by scheduled fire date/time.

  7. To show only open checks that belong to specific order types (for example, Dine-in or Take Out), select one or more Order Types, and then click Add.
  8. Click Save.