Operating System Security

Prior to installing Simphony, it is essential that the operating system be updated with the latest security updates. See the Oracle Restaurants Compatibility Matrix for more information about supported operating systems.

Microsoft Windows-based Simphony point of sale (POS) devices require Certificate Authorities (CAs) certificates from well-known industry vendors to be present in the operating system’s Trusted Root Certification Authorities certificate store.

These certificates are distributed when the Microsoft Windows Update process is periodically run however, there may be instances where a manual update is needed.

Before upgrading your Microsoft Windows-based POS devices to Simphony 19.6 or later, ensure the Microsoft Windows operating system is up to date and consult your IT support team to add the DigiCert Trusted Root G4 certificate in case it is not present in the Trusted Root Certification Authorities certificate store.

The DigiCert Trusted Root G4 certificate can be manually downloaded from: https://cacerts.digicert.com/DigiCertTrustedRootG4.crt

Follow your IT team's guidance and the operating system's vendor manual, which covers tasks such as: Adding Certificates to the Certificates Store on the Client.

See the following Microsoft TechNet site for more information about operating system security: Microsoft Windows Server Security.