Preface
An effective network is critical for the success of any size Point of Sale site. Successful communication between the data center containing the Simphony Servers, Point of Sale client hardware, all networked devices, and shared services (e.g., the Check and Posting Service (CAPS)).
Purpose
This document provides networking reference and guidance for Simphony.
Audience
- System administrators installing Simphony
- End users of Simphony
Customer Support
To contact Oracle Customer Support, access the Customer Support Portal at:
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Product version and program/module name
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Functional and technical description of the problem (include business impact)
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Detailed step-by-step instructions to re-create
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Exact error message received and any associated log files
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Screen shots of each step you take
Documentation
Product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/pos.html.
Simphony Digital Learning
The Simphony Learning Subscription provides additional product knowledge through interactive training, guided video tours, and helpful knowledge checks. After exploring the documentation library, use your Oracle Single Sign On to check out the Simphony learning opportunities at Oracle Restaurants Learning Subscription.
Revision History
| Date | Description of Change |
|---|---|
|
March 2021 |
Initial publication. |
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January 2022 |
Updated the Oracle Cloud – Connection to Applications section. |
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March 2023 |
Added the Image Locations for Kiosks section to the Cloud Connectivity chapter. |
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September 2023 |
Added reference to Oracle Cloud Infrastructure IP addresses to the Images Locations for Kiosks section, |
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December 2023 |
Updated the Latency section in the Networks chapter. |