Displaying Line Items on a Payment Device

You can configure the SPI payment driver to display guest check line items on the workstation’s payment device in near real time. This is useful when the payment device is customer-facing and can help reduce errors by letting the guest verify the order as it is entered.

When enabled, SPI sends the current guest check line items to the payment device. Line items include menu items, service charges, discounts, tender media, and the check total due. SPI sends updates whenever a line item is added or voided. The display clears when the check is closed or service total is performed.

Consider the following points:
  • The PSP and the payment device must support this feature.
  • Payment device timeouts may clear the display due to inactivity; the display resumes with further check activity.
  • Line items are sent unconsolidated.
  • The PSP controls formatting, which can vary by device and PSP.
  • The feature is not supported for Guest Pay devices.
  • Guest check info lines are not sent.