41 Engagement Cloud Service

The Engagement Cloud Service is Simphony’s web-based UI for the Oracle Tablet E-Series and Workstation 6 Series. The Engagement Cloud Service is deployed and automatically enabled with Simphony installation.

There are two types of pages in the Engagement UI:

• Welcome Page: Initial page that appears on tablet devices. You can assign different Welcome pages to workstations.

• Hub Pages: Pages that appear on the tablet device after workstation operators sign on and press the Hub button. You can assign different Hub pages to each employee.

Pages can contain widgets that allow you to enhance workstation functionality. For example, you can set daily specials, image slideshows, a social media feed, and Reporting and Analytics reports to appear on the tablet’s touchscreen.

The Engagement UI runs on POS Operations and allows you to:

• Configure Welcome and Hub pages

• Assign pages to properties, employees or workstations, or both

• Perform Manager Procedures

• System Requirements and Supported Devices
  
• Security Precautions
  
• Assigning Privileges for Engagement Administrative Users
  
• Language Translation Tasks
  
• Engagement Manager Procedures
  
• Creating Pages for Engagement Users
  
• Modifying Pages for Engagement Users
  
• Assigning Logos and Colors to Pages
  
• Assigning Default Welcome and Hub Pages
  
• Widgets
  
• Creating Tiles (Adding Widgets to a Page)
  
• Adding Command Buttons
  
• Viewing the Maximum Data Limit for Hosted Engagement Server