41 Engagement Cloud Service

The Engagement Cloud Service is Simphony’s web-based user interface for the Oracle Tablet E-Series and Workstation 6 Series. It is deployed and automatically enabled as part of the Simphony installation.

The Engagement UI includes two types of pages:

• Welcome Page: The initial page displayed on tablet devices. Different Welcome Pages can be assigned to individual workstations.

• Hub Pages: Pages displayed after an operator signs in and selects the Hub button. Different Hub Pages can be assigned to individual employees.

Pages can contain widgets that enhance workstation functionality. For example, you can display daily specials, image slideshows, social media feeds, and Reporting and Analytics reports on the tablet touchscreen.

The Engagement UI runs within POS Operations and allows you to:

• Configure Welcome and Hub pages

• Assign pages to properties, employees, workstations, or any combination of these

• Perform Manager Procedures

• System Requirements and Supported Devices
  
• Security Precautions
  
• Assigning Privileges for Engagement Administrative Users
  
• Language Translation Tasks
  
• Engagement Manager Procedures
  
• Creating Pages for Engagement Users
  
• Modifying Pages for Engagement Users
  
• Assigning Logos and Colors to Pages
  
• Assigning Default Welcome and Hub Pages
  
• Widgets
  
• Creating Tiles (Adding Widgets to a Page)
  
• Adding Command Buttons
  
• Viewing the Maximum Data Limit for Hosted Engagement Server