Reservation List

The Reservation List contains all reservation requests for the revenue center. Hosting staff with access to the Reservation List can create, edit, and cancel reservation requests from the list.

Before configuring reservations, you need to complete the following tasks:

• Configure the Simphony Table Management System (TMS)

• Configure the Simphony Wait List to accept and seat guests with reservations

If the property is using a Wait List, but does not take reservations, you only need to configure the TMS before setting up the Wait List. (A Reservation List is not required with the Wait List.)

The Simphony TMS, Reservations List, and Wait List integrate with loyalty applications such as Oracle Restaurants Gift and Loyalty, and third party loyalty applications based on the loyalty interface. When you use Simphony TMS, Reservations List, or Wait List with loyalty applications, workstation operators can associate the loyalty account with the reservation request or walk-in guest. After associating guest loyalty information with the table request, the information follows the guest through the life of the guest check. To use the Simphony TMS, Reservations List, or Wait List with a loyalty application, you must configure the loyalty interface. Loyalty Configuration Tasks contains more information about setting up the loyalty interface.

• Configuring Reservation Privileges
  
• Setting Reservation Timing Parameters
  
• Reservation Periods
  
• Creating the Touchscreen Reservation List
  
• Configuring Table Cancellation Reasons