How to Validate Workstation and KDS Display Upgrades

After completing the upgrade steps, ensure the upgrade completed properly by verifying the client version, and all workstations and order devices are online and posting.

1. Sign in to the workstation.
2. Navigate to the screen where the Launch PMC function is available and then select the button.
3. Verify that the version shows x.x.x for the version of Simphony you upgraded to. The (xxx) refers to the version number.
4. Verify that the Check and Posting Status shows as Online.
5. Verify that the Database Sync Status shows as Online.
6. Test all POS operations by creating new transactions, and then perform the following validation steps:

   • Verify that all service-totaled or closed checks are sent to the appropriate order devices, including kitchen and bar printers and KDS displays.

   • Verify that guest checks and customer receipts print as expected, based on how the order was initiated.

   • Confirm that credit card authorizations can be performed and that checks can be closed successfully.

   • Verify that reports accurately reflect the sales totals generated by the test transactions.

   • Confirm that all interfaces and integrations are functioning as expected. If you use a Property Management System (PMS) interface, such as Oracle Hospitality OPERA, perform both a room inquiry and a room charge transaction.

7. Sign in to EMC.
8. Click the Enterprise, Setup tab, CAL Packages, and then the Install Status tab.

   From this page, you can search for deployed CAL packages and review detailed information about their deployment status.

   See Viewing the CAL Package Download Status for more information about the Install Status tab.