8 E-mail Alert Preferences

You can set preferences to receive warning and critical e-mail alerts. The following image shows how to access alert preferences.

Tip:

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Figure 8-1 E-mail Alert Preferences Panel

Setting E-mail Alert Preferences

The following table describes the areas highlighted in the image.

Callout Number	Task
1	Click the arrow next to your username to access the user profile drop-down menu.
2	Click Preferences to access the E-mail Alert Preferences menu.
3	In the E-mail Alert Preferences menu, set your preferences by marking the box next to the alert(s). There are two types of e-mail alerts to set: Warning – notifies users of potential issues with Posting Performance or Location and Device status. Critical – notifies users of severe issues, such as Queue Depth exceeding 90 minutes in the last five minute polling interval, or workstations being offline for more than 24 hours. Recovered – notifies users a location is no longer in a critical state. This e-mail alert automatically sends when the Critical alert notification is selected and a critical state is resolved.
4	Once your preferences are set, click Save.