1 Preface

The SRP-350PlusV is a 3-inch (80mm) thermal desktop printer offering flexible receipt printing. It comes with a native Serial and Ethernet interface ports for your choice in connectivity. This is the next generation printer that replaces SRP-350PlusIII complementing the latest hardware offering.

Audience

This document is intended for those who set up, install, and operate the Oracle SRP-350PlusV Thermal Receipt Printer. It is not specific to a particular software application.

Important Information

Additional information regarding integration with the POS system or other related software applications can be obtained from the respective application guides. The Bixolon User’s Guide should also be referenced to understand the standard features of the printer.

Customer Support

To contact Oracle Customer Support, access My Oracle Support at the following URL: https://support.oracle.com.

When contacting Customer Support, please provide the following:
  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to recreate

  • Exact error message received

  • Screenshots of each step you take

Documentation

Oracle Food and Beverage product documentation is available on the Oracle Help Center at http://docs.oracle.com/en/industries/food-beverage/.

Bixolon SRP-350PlusV standard documentation and utilities are available on Bixolon’s website at: https://www.bixolon.com/product_view.php?idx=334

Note: If using the Ethernet interface, you will need the Software_NetConfigurationTool to configure the TCP/IP address.

Revision History

Date Description of Change

January 2024

  • Initial publication.