Preface

Oracle Restaurants Suites Management is designed to support the full lifecycle of event-based hospitality operations. From initial venue configuration and point-of-sale integration to real-time order management and reporting, the platform provides the tools needed to deliver a seamless experience for both venue staff and account users.

Purpose

This Configuration Guide provides system administrators instructions to set up Suites.

Audience

This document is intended for system administrators of Suites.

Customer Support

To contact Oracle Customer Support, access the Customer Support Portal at:

https://iccp.custhelp.com/

When contacting Customer Support, please provide the following:
  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received and any associated log files

  • Screen shots of each step you take

Documentation

Product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/pos.html.

Simphony Digital Learning

The Simphony Learning Subscription provides additional product knowledge through interactive training, guided video tours, and helpful knowledge checks. After exploring the documentation library, use your Oracle Single Sign On to check out the Simphony learning opportunities at Oracle Restaurants Learning Subscription.

Revision History

Date Description of Change

July 2026

Initial publication.