Account Settings

Payment Options

The payment option setting for an account in Suites Management determines how users can pay for their orders. There are two payment options:

• Credit Card:

  Selecting this option restricts all users on the account to pay only with a credit card they have added in Suites. Users can securely store multiple credit cards within their account profile and select one as the payment method when placing an order. No other payment methods will be available.

• Invoice:

  With the Invoice option, users on the account have greater flexibility. They can choose to either Bill to Invoice (generating an invoice for later payment) or pay by selecting one of the credit cards they have previously stored in Suites. This allows for both traditional invoicing processes and credit card payments, depending on the user's preference at checkout.

Special Instructions

The Special Instructions settings for an account allow you to customize the ordering experience and operational handling for that account. There are several options:

• This account has alcohol restrictions:

  When enabled, menu items containing alcohol are omitted from the menus available to this account when placing event orders. This is useful for accounts with policy or legal restrictions on alcohol consumption.

• This account is non-taxable:

  When selected, tax is exempted from the total on orders placed for the account’s events, ensuring compliance with applicable tax-exempt status or agreements.

• Custom Special Instructions:

  An open text field is provided for the account holder to add additional instructions specific to their account. For example, you might enter “Do not present check to suite guests” or any special preferences or handling notes your team should follow.