Case Work History Dashboard Pages
This dashboard includes the following tabbed pages:
Case Modified History
This page displays reports on the durations cases were modified, meaning opened in edit mode and then saved.
This page includes the following prompts, which are common to all its reports:
- Case Processing Site: Lists the name of the case processing site.
- Case Type: Lists the type of the case.
- Study ID: Lists the Study ID used in the case.
- Product Name: Lists the product name in the case.
- Case Seriousness: Lists the seriousness of the case.
- Initial Receipt Month Between: Lists the initial time period of the initial receipt month.
This page includes the following reports:
- Duration Case Modified Per Version and Case – Statistical Overview
- Duration Case Modified Per State – Statistical Overview
- Duration Case Modified Per User/State – Statistical Overview
- Completed Cases – Line Listing
- Completed Case Versions – Line Listing
- Completed Workflow States – Line Listing
- Completed Case Version Routing – Line Listing
Case Unmodified History
This page displays reports on the durations cases were unmodified, meaning opened in edit mode but not saved.
This page includes the following prompts, which are common to all its reports:
- Case Processing Site: Lists the name of the case processing site.
- Case Type: Lists the type of the case.
- Study ID: Lists the Study ID used in the case.
- Product Name: Lists the product name in the case.
- Case Seriousness: Lists the seriousness of the case.
- Initial Receipt Month Between: Lists the initial time period of the initial receipt month.
This page includes the following reports:
- Duration Case Unmodified Per Version and Case – Statistical Overview
- Duration Case Unmodified Per State – Statistical Overview
- Duration Case Unmodified Per User/State – Statistical Overview
- Completed Cases – Line Listing
- Completed Case Versions – Line Listing
- Completed Workflow States – Line Listing
- Completed Case Version Routing – Line Listing
Case Read History
This page displays reports on the durations cases were read, meaning opened in read-only mode.
This page includes the following prompts, which are common to all its reports:
- Case Processing Site: Lists the name of the case processing site.
- Case Type: Lists the type of the case.
- Study ID: Lists the Study ID used in the case.
- Product Name: Lists the product name in the case.
- Case Seriousness: Lists the seriousness of the case.
- Initial Receipt Month Between: Lists the initial time period of the initial receipt month.
This page includes the following reports:
- Duration Case Read Per Version and Case – Statistical Overview
- Duration Case Read Per State – Statistical Overview
- Duration Case Read Per User/State – Statistical Overview
- Completed Cases – Line Listing
- Completed Case Versions – Line Listing
- Completed Workflow States – Line Listing
- Completed Case Version Routing – Line Listing
Case Idle History
This page displays reports on the durations cases were idle, meaning the time between a workflow state routing and the first time the case is opened after the routing.
This page includes the following prompts, which are common to all its reports:
- Case Processing Site: Lists the name of the case processing site.
- Case Type: Lists the type of the case.
- Study ID: Lists the Study ID used in the case.
- Product Name: Lists the product name in the case.
- Case Seriousness: Lists the seriousness of the case.
- Initial Receipt Month Between: Lists the initial time period of the initial receipt month.
This page includes the following reports:
Parent topic: Case Work History