Preface

This preface contains the following sections:

• Intended Audience
  
• Documentation accessibility
  
• Related resources
  
• Access to Oracle Support
  To receive support assistance, determine whether your organization is a cloud or on-premises customer. If you're not sure, use Support Cloud.

Intended Audience

Oracle Argus Mart is a data source software product that can be used for analysis and reporting in medical product safety and pharmacovigilance. The primary data for Oracle Argus Mart are the adverse event cases managed by Oracle Argus Safety.

Oracle Argus Mart product consists of:

• A pre-defined Oracle Argus Mart data model containing Signal and Reporting tables.
• Pre-built Oracle Data Integrator based interfaces that are linked to Oracle PL/SQL based packages.

Oracle Argus Safety serves as the primary source of data for Oracle Argus Mart. Oracle Data Integrator extracts the data from Oracle Argus Safety database, transforms, and loads the data into Oracle Argus Mart. When the Oracle Data Integrator tool loads the data into Oracle Argus Mart, it is available for Oracle Argus Mart users for querying, and reporting activities.

Documentation accessibility

For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program website at http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc.

Related resources

All documentation and other supporting materials are available on the Oracle Help Center.

Access to Oracle Support

To receive support assistance, determine whether your organization is a cloud or on-premises customer. If you're not sure, use Support Cloud.

Cloud customers receive support assistance through Support Cloud

Oracle customers that have purchased support have access to electronic support through Support Cloud.

Contact our Oracle Customer Support Services team by logging requests in one of the following locations:

• English interface of Oracle Health Sciences Customer Support Portal (https://hsgbu.custhelp.com/)
• Japanese interface of Oracle Health Sciences Customer Support Portal (https://hsgbu-jp.custhelp.com/)

You can also call our 24x7 help desk. For information, visit http://www.oracle.com/us/support/contact/health-sciences-cloud-support/index.html or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs if you are hearing impaired.

On-premises customers receive support assistance through My Oracle Support

Oracle customers that have purchased support have access to electronic support through My Oracle Support. For information, visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs if you are hearing impaired.