Accept initial E2B cases as follow-up

This option is enabled only when an initial case or case number is selected in the duplicate search output section.

  1. To add an ICSR as a follow up to the Case Number (that is highlighted in the duplicate search output section), click Accept Initial E2B Cases As Follow-Up.
  2. Click OK when the following pop-up dialog box appears:
    Do you want to add this ICSR as a Follow-up to the Case Number<Num>?

The application attaches the incoming ICSR as a follow-up, to the selected case number highlighted in the duplicate search screen.