1. User's Guide
  2. Enter case data
  3. Add attachments to your case
  4. Attach references to a case

Attach references to a case

  1. Locate the References section and click Select.
  2. When the system opens the Case Search Criteria dialog box, enter the search parameters and click Search.
  3. When the system displays the search results in the Total Number of Rows section, select the desired search criteria from the list, and click Select to view details about the selected case.

Parent topic: Add attachments to your case