View and print attachments

The Attachments tab enables you to view and/or print case attachments. The system prints date/time information:

• As footers on all printouts (except letters).

• In the following format: dd-mmm-yyyy hh24: mm: ss.

To print case attachments:

1. Click the Description link to display the attachment.
2. When the system opens the letter, click Print to print it.