Copy a case

1. Hover over the Case Actions menu, and click Open.
2. On the Case Search Criteria page, select the options to use as criteria for your search and click Search.
3. From the search results list, click a Case ID link.
4. Hover over the Case Actions menu and click Copy.
5. On the Case Copy - Webpage page, enter the number of copies to create and click Yes.
6. On the Case Copy page, select the sections from the case to copy.

   To copy the entire case, click Select All.

7. Click Copy.

   Note:

   Oracle Argus Safety copies any blank values from the case to the case copy.
8. In the Case Routing dialog box:
   1. From the Route to Next State drop-down list, select a value to represent the workflow state for the copied case.
   2. From the Route to User drop-down, select a user or user group to return the case to.
   3. In the Comments field, add a justification for the copy action.

      To add a standard text as justification, click Select, choose the standard text from the Routing Justification dialog box and then click OK.

   4. Click OK.
9. If automatic case numbering is disabled, on the Case Form for the copied case, enter a case ID.