Lock or unlock a case

1. Hover over the Case Actions menu, and click Open.
2. On the Case Search Criteria page, select the options to use as criteria for your search and click Search.
3. From the search results list, click a Case ID link.
4. From the Case Form, select the Activities tab.
5. From the Case Lock/Close section, click Lock or Unlock.
6. In the Case Locking/Unlocking dialog box, enter your Oracle Argus Safety password in the Password field.
7. To add a justification for the case lock or unlock, enter data in the Notes field.
8. If you are unlocking a Case Form, click either button to choose the focus page for significant or non-significant follow-up events:
   • Significant F/U—The Follow-up Received Date on the General tab, with the Significant checkbox checked.
   • Non-significant F/U — The Follow-up Received Date on the General tab, with the Significant checkbox unchecked.
9. Click OK.

Note:

You can also lock and unlock a case by clicking the Lock icon () in the Quickstart tool bar at the top right of the screen.