Undelete a case

1. Hover over the Utilities menu, and select Case Undelete.
2. On the Case Undelete page, enter search values in the fields from the Case Search Criteria section and click Search.
3. Check the checkbox for the case number to restore and click Undelete.
4. In the Action Justification dialog, enter a justification in the Please enter a justification for performing this action field.

   Alternately, click Select and choose a pre-defined justification from the Select a standard justification drop-down list.

5. Click OK.