Adding a standard reason for a query action
- Select Admin > System > Query Standard Reasons.
The Query Standard Reason List page appears. For a description of the fields on this page, see Query Standard Reason List page.
- To view the existing standard reasons for a specific query action, select the action type in the Action Type drop-down list.
- To indicate which reason appears first in the Reason drop-down list, select Set as Default Reason.
- Click the Add button.
The Add [Action Type] Standard Reason page appears.
- In the Standard Reason text box, enter the text for the reason.
- Click Save.