Resending an undeliverable request

Use this procedure to change the status of a request with a failed delivery to the source application to Completed, awaiting delivery. Changing the status allows the request to be picked up by the job queue so that it can be resent to the source application at the next scheduled time.

  1. Select Coding Requests.
    The Coding Requests page appears.
  2. Select a request with a delivery status of Undeliverable, retry (Status icon. Undeliverable please retry.).

    To view the reason the delivery was unsuccessful, point to the Undeliverable, retry (Status icon. Undeliverable please retry.) icon.

    For more information, see Error messages for undeliverable requests.

  3. Select Actions > Retry Delivery.