Mark a shipment as lost

When a shipment gets lost in transit, you can mark the shipment as lost so that all kits in the shipment are also marked as missing. This procedure also applies to rollover studies.

Want to see how to perform this task? Watch the video below.

1. On the Home page, click the pencil button () on the study, and make sure a study version appears below Approved.
2. Determine where to work:
   • To work with real data in Production mode, click the title of the study.
   • To work with mock data in Testing mode, click the Testing Mode button () on the study.
   • To work with mock data in Training mode, click the Training Mode button () on the study.
3. Along the top, click Supplies.
4. Below the study name, click the Shipments tab.
5. Select one or more shipments with statuses of In Transit or Confirmed.
6. From the Edit Shipment drop-down, select Mark Shipment Lost, and click Confirm.

   All kits in the shipment are marked as Missing.