1. Sponsor and CRO User Guide
  2. Work during the study conduct period
  3. Perform kit reconciliation
  4. What if a site user can't see the Returned Units and Missing Units fields?

What if a site user can't see the Returned Units and Missing Units fields?

Issue: A site user clicks the link for a dispensed kit in Subject History, selects a new kit status, and doesn't see the Returned Units and Missing Units fields in the Inventory Management pop-up.

Inventory Management pop-up with fields for kit reconciliation

What to do: Select Yes for Kit Reconciliation Required on the Supply Settings tab for both Production and Training modes.

Parent topic: Perform kit reconciliation