Set Internet Options for Microsoft Internet Explorer

This section describes how to configure Internet Explorer on a client computer so you can run the Oracle Clinical, RDC Onsite, and RDC Administration applications.

For more information, see:

Set Up for Proxy Usage on Fully Qualified Application Tier Names

You must configure your client proxy settings if one of the following conditions is true for your installation:

  • You connect to the application tier with its fully qualified name (server_name.domain_name).
  • You use proxies.

To configure your client proxy settings:

  1. Start Internet Explorer.
  2. Open the Tools menu, and then select Internet Options.
  3. Click the Connections tab.
  4. Click LAN settings to open the Local Area Network (LAN) Settings dialog box.
  5. Select Use a proxy server for your LAN, and then click Advanced.
  6. Define the Exceptions at the bottom of the panel.
    In the Do not use proxy server for addresses beginning with field, use the following format to enter the fully qualified name of each application server:

    server_name.domain_name

    For example, if the server name is sys63 and the domain name is mycompany.com, then you enter:

    sys63.mycompany.com

    If you are connecting to more than one application server, enter the fully qualified name of each server. Use the semicolon (;) to separate your entries.

Turn Off Compatibility View in Internet Explorer

RDC Onsite does not support the Compatibility View available on Internet Explorer 11. If the setting is enabled in the browser, when a user tries to access the RDC Onsite, he or she sees the following message: "The current compatibility setting is not supported." There are several places to turn off Compatibility View:

  • In the IE Tools menu, toggle between turning Compatibility View on an off by clicking Compatibility View.
  • The above setting is overridden by those found in the Tools menu under Compatibility View Settings. Uncheck both: Display intranet sites in Compatibility View and Display all websites in Compatibility View
  • The Compatibility View icon:
    Icon is a torn piece of paper.

    appears in the address bar when it is turned on for the current website. Click the icon to turn it off.