Problems in Reports

The following problems are related to the Oracle Clinical Report Server:

Truncated Field Display

Oracle Clinical reports may:

  • display field values that appear truncated

  • display dates as ******

To fix this issue, change the display setting on Windows to 150%.

From the Windows Control Panel, navigate to Ease of Access, then Optimize, then Visual Display.

If the Windows 2008 R2 application server is accessed using remote desktop, you may need to apply a Microsoft Windows patch - 2726399 to be able to modify the setting.

Preview for Form Layout Editor or DCI Form Generation Fails on Standalone Reports Servers

This problem can arise if you add separate Reports Servers to an installation with no Forms Servers configured to support them. For separate Reports Servers to work, you must set up registry settings on each separate Reports Server and a Forms Server, and share directories on the Forms Server. See Setting Up Image Viewing and OPA_XMLTEMP_UNC and OPA_XMLTEMP_HTTP for more information.

Unable to Stop a Reports Job

Check if this is a scheduled job. If it is, use the Oracle AS10gR2 Enterprise Manager to stop it. Navigate to Action, Report Queue Manager from any screen, or Admin, PSUB/Report Jobs, Enterprise Manager. The Report Queue Manager window opens. The instructions vary by manager version, so follow the instructions in the window to stop the job.

PDR Fails with "Generating Cover Page" Error

The Patient Data Report fails if the patient code contains a slash (/) and gives an error beginning:

Generating Cover Page for patient 770/001

where the patient code is 770/001.