Preface

This Oracle Clinical Administrator's Guide describes activities that may be required of a system or database administrator to maintain an Oracle Clinical site. For installation and one-time tasks, see the Oracle Clinical Installation Guide. For information on configuring Remote Data Capture Onsite (RDC Onsite), see the Oracle Clinical Remote Data Capture Onsite Administrator's Guide.

This preface contains the following sections:

• Audience
  
• Documentation accessibility
  
• Related resources
  
• Diversity and Inclusion
  
• Access to Oracle Support
  

Documentation accessibility

For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program website at http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc.

Related resources

All documentation and other supporting materials are available on the Oracle Help Center.

Diversity and Inclusion

Oracle is fully committed to diversity and inclusion. Oracle respects and values having a diverse workforce that increases thought leadership and innovation. As part of our initiative to build a more inclusive culture that positively impacts our employees, customers, and partners, we are working to remove insensitive terms from our products and documentation. We are also mindful of the necessity to maintain compatibility with our customers' existing technologies and the need to ensure continuity of service as Oracle's offerings and industry standards evolve. Because of these technical constraints, our effort to remove insensitive terms is ongoing and will take time and external cooperation.

Access to Oracle Support

Oracle customers that have purchased support have access to electronic support through Support Cloud.

Contact our Oracle Customer Support Services team by logging requests in one of the following locations:

• English interface of Oracle Health Sciences Customer Support Portal (https://hsgbu.custhelp.com/)
• Japanese interface of Oracle Health Sciences Customer Support Portal (https://hsgbu-jp.custhelp.com/)

You can also call our 24x7 help desk. For information, visit http://www.oracle.com/us/support/contact/health-sciences-cloud-support/index.html or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs if you are hearing impaired.