Activate your account with a QR code

Once you receive your Jurisdiction Portal Welcome email, you can activate your account by setting a password and scanning a QR code with a mobile app during the account activation process.

To scan the QR code, you must download the Google Authenticator or Microsoft Authenticator app to your phone or tablet. You only need to scan the QR code once. From then on, Google Authenticator or Microsoft Authenticator generate a new TFA code for your account each time you need it. You must leave the app on your phone to open it and access a new TFA code each time you sign in to Jurisdiction Portal.

Note:

If you cannot or do not want to use your mobile device to scan the QR code, you can skip the scanning step and receive your TFA code through an email message. For details on activating your account with a TFA code in an email, see Activate your account without a QR code.

To activate your account and scan a QR code to see your TFA code:

1. Locate the Welcome email message sent to you from Jurisdiction Portal.
2. Select Activate Account from the email to open the Set Your Password page in Jurisdiction Portal:

   

3. Enter the password you want to use for your account and confirm it. Use a password with eight characters that includes one uppercase letter, one special character, and one number (for example, aBcd_ef1).
4. Select Set Password to open the Sign In page:

   

5. Enter your email address (same as the address used for the Welcome email) and the password you created. Select Sign In to open the Two-Factor Authentication (TFA) page.
6. On your mobile device, open Google Authenticator or Microsoft Authenticator.

   Note:

   If you need to download the app, open the store used to download applications on your phone or tablet. Search for the Google Authenticator or Microsoft Authenticator app and download it. For example, open the App Store for an iPhone or Google Play Store for an Android phone. Once you download Google Authenticator or Microsoft Authenticator, keep it on your phone to access a TFA code each time you log in. (If you use Google Authenticator, you can click the link at the bottom of the page to watch the video.)
7. In Google Authenticator or Microsoft Authenticator, tap Scan a QR Code. When prompted, allow access to your camera.
8. Hold your phone up to the QR code on your screen so the camera can focus and automatically scan the code. (You do not take a picture.) You should see the QR code come up on your camera screen as it focuses.
9. Once scanned, you see a six-digit code appear in Google Authenticator or Microsoft Authenticator. You also see the name of the Jurisdiction Portal application and your user name.
   For security, this code changes approximately every 30 seconds.
10. Enter the six-digit code shown in your mobile app into the Two-Factor Authentication (TFA) field in Jurisdiction Portal.
11. Select Continue to authenticate and open Jurisdiction Portal.

The next time you sign in, you just enter your email address, password, and the TFA code shown in Google Authenticator or Microsoft Authenticator.