Activate your account without a QR code

Once you receive your Jurisdiction Portal Welcome email, you can activate your account by setting a password and requesting your two-factor authentication (TFA) code in an email instead of scanning a QR code with a mobile device.

Note:

If you want to scan a QR code to receive a TFA code when you activate your account, see Activate your account with a QR code.

To activate your account without scanning a QR code:

1. Locate the Welcome email message sent to you from Jurisdiction Portal.
2. Select Activate Account from the email to open the Set Your Password page:

   

3. Enter the password you want to use for your account and confirm it. Use a password with eight characters that includes one uppercase letter, one special character, and one number (for example, aBcd_ef1).
4. Select Set Password to open the Sign In page:

   

5. Enter your email address (same as the address used for the Welcome email) and the password you created. Select Sign In to open the Two-Factor Authentication (TFA) page.
6. Ignore the QR code shown and select Click Here in the message box under the Continue button to send the email to your account. This opens the Two-Factor Authentication (TFA) page for email users:

   

7. Locate the message from [e-mail] in your email and open it. It contains your six-digit TFA code. This code expires in approximately 30 minutes.

   

8. Enter the six-digit code you see in your email into the Two-Factor Authentication (TFA) field in Jurisdiction Portal.
9. Select Continue to authenticate and open Jurisdiction Portal.

The next time you sign in with your account, just enter your email address, password, select the option to get a new TFA code in an email, and enter the code.