Add a user at your organization

Your Oracle Customer Success manager adds one coordinator from your organization to Oracle COVID-19 Patient Monitoring System. After that, the first coordinator must add the remaining users to the system. When you add a user, you also assign a role to the user.

Most organizations assign users to a single role: Organization Coordinator. A user with this role can make updates that affect the entire organization, including adding entities and participants. For the sake of redundancy, consider having at least one backup organization coordinator.

To add a user at your organization:

1. Along the top, select the Organization tab.
2. Below the name of your organization, click the button for the type of user you want to add.
   • Add Organization Coordinator
   • Add Call Center Agent
   • Add Test Vendor Agent
   • Add Recruiter
3. Enter the user's email address and click Next.

   Note:

   If you mistyped the email address, click the back button (<) in the lower left and try again.
4. Enter the person's first and last names. The person's mobile telephone number is optional, but enter it if you have it.
5. Select Add.
   The button text varies, depending on the user you're adding. For example, Add Coordinator or Add Call Center Agent.

The new user receives their welcome email message within minutes. The user has 36 hours to click the link in the message and specify a password.

If the user cannot locate the email message or lets the link expire before setting a password, you can send the message again.