What should I do with a TMS discrepancy?
You can only review the discrepancy in DMW. TMS discrepancies must be resolved in either TMS or the source data system.
A TMS user can either:
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Classify the data item manually. TMS then closes the discrepancy and derives data to DMW.
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Send text to DMW as discrepancy text describing a problem with the data or an action required. For example, if the data item is "headache and nausea," the message could be "Split the term."
A source data system user can correct the term so that it can be classified in TMS.
Tip:
A discrepancy can be updated in the source system and in TMS at the same time. This may cause conflicts. For example, an InForm user might close a discrepancy thinking the term is a valid one while TMS does not recognize it. In this case, even though the Closed status is loaded into DMW, closing the discrepancy, TMS opens a new discrepancy when autoclassification fails.
Parent topic: TMS discrepancy FAQs