Troubleshooting
- If the installer fails while executing the python script:
- Review the logs.
- Analyze and fix the issue.
- Restart the installer with same installation home parameters.
For example, if the password expiry notification is displayed, reset the password and restart the installer.
- If the installer fails while executing the
ksh
script:- Review the logs.
- Analyze and fix the issue.
- Restart the installer with same installation home parameters.
For example, if a particular directory does not have the write permission, provide the permission and restart the installer.
- To skip any execution process, create a zero byte done file in the temp
directory using the following steps:
- Navigate to the following folders and select the
appropriate script:
INSTALL_HOME/dma_infa_master_install/dmascripts/
- Remove .ksh from the file, append
.done to the file, and place a zero byte file
in the temp log folder.
INSTALL_HOME/dma_infa_master_install/dmalogs/tmplogs
- Navigate to the following folders and select the
appropriate script:
Parent topic: Data Management Assembly for Informatica Troubleshooting