4 Recover your username

You can recover your username by email only if one account exists for your email address and your organization uses the Email Link or email confirmation code flow to reset account passwords. If multiple accounts use the same email address, you must enter your user login to reset your password.

1. Select Trouble Signing In? on the Sign In page.
2. Enter your email address.
   If only one account exists for your email address, you can use your email address to reset your password and receive an email that includes your username. If multiple accounts use the same email address, you must enter your user login to reset your password.
3. Select Continue.
4. Select Send.

If only one account exists for your email address, an email containing password reset instructions and your username is sent to your email address. If you do not receive the email, select Send Another Email.

If you cannot recover your username or reset your password, contact your delegated administrator or Oracle Life Sciences Support.