Overview: Working with multiple queries

You can perform an action on a set of selected queries by using a special view of the Query Listing page. The Query Listing has two modes in which to view the list of queries: list view and action view.

List view mode—The list view mode of the Query Listings page allows you to view the details of all the queries, or a filtered list of queries.
Action view mode—While in action view mode, you can perform one action on a specified set of queries, and apply the same reason for change to all these queries. The Action View button is not available until a status other than All is selected in Query Status.

Note: You can change the display from the action view to the list view by clicking the List View button when in action view and clicking the Action View button when in list view.

When you are in action view mode, you can perform the following actions:

Query Status filter on Query Listings page	Available actions on selected queries
Answered	Reissue or close query.
Candidate	Open or delete query.