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I forget my SSO user name
If your account is not configured to require security questions:
- Search your email for the one message from OracleIdentityManager@oracle.com that you received after your Study Administrator created your SSO account that contained your user name and a link to set up (or reset) your password.
- If you cannot find the email, contact your Study Administrator.
If your account is configured to require challenge security questions:
- Search your email for the two messages from OracleIdentityManager@oracle.com that you received after your Study Administrator created your SSO account.
You received two emails (at the same time) from OracleIdentityManager@oracle.com:
- One email with the subject line Oracle Health Sciences Cloud - New Account, which contained your SSO account user name.
- A second email with the subject line Oracle Health Sciences Cloud - Account Password, which contained a temporary password and a link to manage your SSO account.
- If you cannot find the emails, contact your Study Administrator.
