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Start the Cognos-related services

  1. Open Cognos Configuration.

    You will be prompted that older versions of Configuration files were found and configuration files have been upgraded to the latest version.

  2. Click OK, and then and save your configuration.
  3. Start the following Windows services, if not started.
    • W3SVC
    • w3logsvc
    • IISADMIN
  4. Change the startup_type to automatic for the following Windows services.
    • IBM Cognos
    • W3SVC
    • w3logsvc
    • IISADMIN
  5. Start the Cognos service

Note: If Cognos starts successfully, it implies that Content Store / Content DB is upgraded to the higher version.

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