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Registering the receipt of entire supply orders that are incomplete, damaged, or involved in temperature excursion

You must indicate when the entire order is missing, damaged, or has been involved in a temperature excursion. After you complete this transaction, inform the Drug Supply Manager about the issues with the order.

To perform this transaction, you must be associated with a site or depot.

  1. Click Supplies (Sites tab (main menu)).
  2. On the left, in the Drug Order section, click Order Transactions.

    For descriptions of the fields on this page, see Order Transactions page. The default view displays orders with an in-transit status.

  3. Locate the order you want to register, and select the order.
  4. Above the supply order information, click Register Supply Order Receipt.
  5. From the drop-down list, click No to indicate that the entire shipment did not arrive complete and undamaged.
  6. Click Continue.
  7. From the drop-down list, select Yes to the appropriate prompt to indicate whether the entire shipment incurred a temperature excursion, arrived damaged, or is missing drug units.
  8. Click Continue.
  9. Follow the prompts on the page.

When you complete the order registration, a message tells you that the order has been confirmed as received. When you complete the prompts, IRT sends you a confirmation as a record of the transaction.

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