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(Two roles) Canceling a supply order

Before you can cancel a supply order, verify that the drug units are still at the depot.

To initiate the cancelation:

  1. Click Supplies (Sites tab (main menu)).
  2. On the left, in the Drug Order section, click Order Transactions.

    For descriptions of the fields on this page, see Order Transactions page.

  3. Locate the order you want to cancel, and select the order.
  4. Above the supply order information, click Initiate Cancel.

    A message informs you:

    • A cancellation notice will be sent to the depot if you choose to continue.
    • The order status remains as In Transit until the cancelation has been verified.
  5. Click Continue.

    The Cancel Drug Order form appears. IRT sends an email alert to the person who requested the supply order.

To cancel an order after cancelation has been initiated:

  1. Click Supplies (Sites tab (main menu)).
  2. On the left, in the Drug Order section, click Order Transactions.
  3. Locate the order you want to cancel, and select the order.
  4. Review the order details to verify that you are canceling the correct order.
  5. Verify that the order is still at the depot.
  6. To cancel the order, click Complete Drug Order Cancel.
  7. Type your Web Password, and click Complete Drug Order Cancel.

When the cancelation is complete, the status of the drug units changes to Available.

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