Writing Text for Approvals

When you write text for approval Notifications, be careful to make it clear to the recipient what a response of Approve or Reject means. For example, use wording such as:

• If you have reviewed this report and believe its contents are accurate, click Approve. If you have reviewed this report and believe its contents are not accurate, click Reject.

• Please review the report on the lab data load at the link below. If the system has loaded the correct data, click Approve. If not, click Reject.

The system does not link the approval or rejection to the actual report. In case of an approval, it proceeds to the step following the success Transition in the Workflow. If rejected, the system proceeds to the step following the error Transition. Therefore, if clicking Approve indicates approval of the report's contents, ensure that the Notification text conveys that understanding.

The system keeps a record of all approvals and rejections.