Reject Denial Appeal Packets

If you are not satisfied with the denial appeal packet, you can reject the appeal packet.

To reject the denial appeal packet:

1. In Oracle Autonomous Reimbursement, search for and select the denial. See Review and Edit Denial Appeal Packets.
2. In the Actions section, select Reject.
3. Enter a rejection reason and select Save.
4. Select Reject again to confirm.

In the Denials Management module, the item is moved to the completed queue. In Cerner Patient Accounting, the denial work item is resolved in the Appeal Packet Pending Review queue. The claim is moved to the Appeal Rejected queue so billing specialists can manually resolve the denial. In the Timeline view for the claim, a comment is displayed with the rejection reason.