View the patient queue

The queue lists all the patient who checked in with an agent. When ready, the healthcare worker can call the patient in for the vaccine or test.

To see a list of checked-in patients:

1. Do one of the following, depending on your role:
   • If signed in as a healthcare worker, select the Patient Queue tab from the banner or View Patient Queue from the Home tab.
   • If signed in as an administrator, select the Locations tab from the banner. Select a location, select Check in Patient, and then select the Patient Queue tab or View Patient Queue from the Home tab.
2. Select Refresh Now to ensure that you see the latest list in the queue.
3. If necessary, enter the name or confirmation code of the patient in the Search field to locate the patient in the list.

For information about fulfilling an appointment, see Process an appointment.