Welcome message and account activation

When an Oracle Customer Success manager or Oracle Health Immunization Management administrator adds a user to the system, that user receives a Welcome email message with account activation details.

Note:

Users include anyone who uses Oracle Health Immunization Management or Oracle Health Immunization Management Patient Portal.

You can also find a support email and phone number in the Welcome message if you need to contact a support representative with account questions.

The Welcome email is from noreply@country.ohms.oracle.com. For example, for the country of Germany, you see a Welcome email from noreply@germany.ohms.oracle.com. The email contains a link you use to set a password and activate your Oracle Health Immunization Management account. You must click this link within a set amount of time to activate your account or it expires.

If you cannot find the email or the link in the message expires, contact your Oracle Customer Success manager or Oracle Health Immunization Management administrator. That person can send the Welcome message to you again.