5 User Management

The User Management module allows administrators to grant access to additional administrators.

The User Management tab displays a list of the people who access to the Administrative Console.

The following information is displayed on the User Management - Admin Portal page:

• Organization name and user name
• User type
• Active status
• Edit

The following roles are available:

• Customer Instance Admin: Instance administrators have full ability to make updates to all areas of the patient portal.
• Customer Instance Contributor: Contributors have access to make updates to specific areas of the patient portal.
• Customer Support User: Support users can send new workflow links and answer patient portal-related questions when customers call in for assistance.