Oracle Health Patient Portal Cloud Service Messages 1.24.2.0.0 (October 23, 2024)
The solution changes below are available with this release for Messaging.
Highlights
- Oracle Health Patient Portal now sends email notifications for EHR events.
- You can designate messages as Sensitive.
Solution Change Details
| Solution Change | Component, Description, and UI Impact | Reference Materials | Validation Guidelines | Implementation and Maintenance Impact |
|---|---|---|---|---|
| Email Notifications for EHR Events (HLG2-9776) |
Component: Messages Oracle Health Patient Portal now sends email notifications for EHR events. UI impact: Workflow (Automatic) Patient Portal users now can receive email notifications. |
See the Messages section of the Oracle Health Patient Portal User Guide. | Verify that you receive notifications for EHR events such as new documents, labs, or results. |
Implementation impact: Low Enable EHR event notifications in the Oracle Health Patient Portal Administrative Console. No maintenance impact. |
| Message Action Menu (HLG2-8361) |
Component: Messages The Message Actions menu is available from the dashboard, messages list, and message detail view. UI impact: Workflow (Automatic) Patient Portal users now can reply, forward, mark as read, mark as unread, delete, reply, and forward messages from Patient Portal. |
See the Messages section of the Oracle Health Patient Portal User Guide. | Verify that you can access the Message Actions menu. | No implementation or maintenance impact. |
| Message Search (HLG2-1274) |
Component: Messages You can search within messages. UI impact: Workflow (Automatic) Patient Portal users can search for content, message participants, message dates and times, message subject, message body text, and attachment file names. |
See the Messages section of the Oracle Health Patient Portal User Guide. | Verify that you can search for messages in your inbox. | No implementation or maintenance impact. |
| Sensitive Messages (HLG2-4619) |
Component: Messages You can designate messages as Sensitive. UI impact: Workflow (Automatic) Patient Portal users now can designate a message as sensitive when sending a message. When a sensitive message is sent, only the user can view the message or replies from providers. Proxies cannot view the message. |
See the Messages section of the Oracle Health Patient Portal User Guide. | Verify that you can select Sensitive when yo create a message. | No implementation or maintenance impact. |
| Trusted Connection (HLG2-3387) |
Component: Messages Messages sent from Oracle Health Patient Portal are encrypted. UI impact: None |
See the Messages section of the Oracle Health Patient Portal User Guide. | No testing needed. | No implementation or maintenance impact. |
| Show Notification History (HLG2-6611) |
Component: Messages Message history is displayed in the Messages component. UI impact: Workflow (Automatic) Patient portal users now can view the message history. |
See the Messages section of the Oracle Health Patient Portal User Guide. | Verify that you can view the message history. | No implementation or maintenance impact. |
| Deliver Notifications Based on Preference (HLG2-1227) |
Component: Messages Oracle Health Patient Portal delivers messages based on your selected preference. UI impact: Workflow (Automatic) Patient portal users now can select whether to receive updates through text message, email, or push notifications. |
See the Messages section of the Oracle Health Patient Portal User Guide. | Verify that when you select SMS message, email, or push notifications, notifications are received in that manner. |
Implementation impact: (Low) Create message templates in Oracle Health Patient Portal Administrative Console. No maintenance impact. |