Oracle Health Patient Portal Cloud Service 1.24.2.0.0 Mobile App (October 23, 2024)

The solution changes below are available with this release for Mobile App.

Highlights

The following list provides a high-level overview of the capabilities available with this release:
  • The Oracle Health Patient Portal mobile app is available from the Apple Store and from the Google Play store.
  • You can search for your organization's instance of Patient Portal in the mobile app.

Solution Change Details

Solution Change Component, Description, and UI Impact Reference Materials Validation Guidelines Implementation and Maintenance Impact

Home Screen Icon

(HLG2-4247)

Component: Mobile App

When you download the mobile app, an icon is displayed on your device's home screen.

User Impact: Visual only

None. Verify that when you download Patient Portal, an icon is displayed on your home screen and that you can open the app from your home screen. No implementation or maintenance impact.

Mobile Data and UI Safety - Authorization

(HLG2-4250)

Component: Mobile App

You are logged out of the Oracle Health Patient Portal mobile app after a configurable length of time and legal permissions and disclosures are displayed.

User Impact: Visual only

None. Verify that you are logged out after the amount of time configured.

Implementation impact: Low

Set the logout time in the Oracle Health Patient Portal Administrative Console.

No maintenance impact.

Mobile Data and UI Safety - Operations

(HLG2-4251)

Component: Mobile App

You can access your medical information in protected environments.

User Impact: Visual only

None. No validation testing is provided because the solution change contains updates not visible to users. As part of your regression testing, ensure that your system is working as expected. No implementation or maintenance impact.

Mobile Permissions

(HLG2-4257)

Component: Mobile App

The Oracle Health Patient Portal displays permission disclosures when you log in.

User Impact: Workflow (Automatic)

When users open Oracle Health Patient Portal, a Disclosures page is displayed containing information about system policies that they have to acknowledge before proceeding into the app.

None. Verify that a Permissions page is displayed when you open Oracle Health Patient Portal. No implementation or maintenance impact.

Multi-User Support - Log Out and Clear Data

(HLG2-4256)

Component: Mobile App

You can log out of Patient Portal to select a different patient portal.

User Impact: Workflow (Automatic)

When you log out of Oracle Health Patient Portal, your data is removed so that you can log in to another patient portal instance.

None. Verify that you can log out of Oracle Health Patient Portal. No implementation or maintenance impact.

Native Mobile Language

(HLG2-4258)

Component: Mobile App

The Oracle Health Patient Portal is displayed in the device's operating system language when available.

User Impact: Visual only

None. Verify that when you log in to the Oracle Health Patient Portal from a device that uses a language other than English (US), the language is displayed. No implementation or maintenance impact.

Search for Patient Portals

(HLG2-4249)

Component: Mobile App

You can search for your organization's patient portal in the mobile app.

User Impact: Workflow (Automatic)

When users open the Oracle Health Patient Portal mobile app, a search field is displayed and you can select which patient portal to open.

None. Verify that when you open the Oracle Health Patient Portal mobile app, you can search for an organization's portal. No implementation or maintenance impact.

New Version Update Checking

(HLG2-4255)

Component: Mobile App

When you open the mobile app, the system determines whether the current version meets the required version to operate and informs the user of what actions can be taken.

User Impact: Workflow (Automatic)

When users open the mobile app, a message is displayed if the current version is out of date.

None. No validation testing is provided because the solution change contains updates not visible to users. As part of your regression testing, ensure that your system is working as expected. No implementation or maintenance impact.

Third-Party Container

(HLG2-4253)

Component: Mobile App

If an organization uses a third-party provider for a particular workflow, the mobile app framework allows you to open new content in tabs or links.

User Impact: Workflow (Automatic)

When users open a workflow from a third-party, the third-party workflow begins.

None. Verify that third-party workflows open in the applicable third-party application.

Implementation Impact: Low

Enable the third-party workflow in Oracle Health Patient Portal Administrative Console.

No maintenance impact.

App Store Availability

(HLG2-4246)

Component: Mobile App

The Oracle Health Patient Portal app is available from the Google Play store and the Apple iOS app store.

UI Impact: Workflow (Automatic)

Patient Portal users now can download the Oracle Health Patient Portal app from the Google Play store and from the Apple iOS store

None. Verify that you can download the Oracle Health Patient Portal app from Google Play or the Apple app store. No implementation or maintenance impact.

Biometric Login

(HLG2-4259)

Component: Mobile App

The Oracle Health Patient Portal app permits facial recognition to be used to populate authentication credentials.

UI Impact: Workflow (Automatic)

Patient Portal users now can access the Patient Portal mobile app using facial recognition login functionality, if the device they are using to access the portal supports facial recognition to populate saved authentication credentials from the user's configured credential manager.

None. Verify that you can access Patient Portal using facial recognition. No implementation or maintenance impact.