Oracle Health Patient Portal Cloud Service Maintenance Release 1.24.2.2.0 (November 22, 2024)

The solution changes below are available with this release for Oracle Health Patient Portal Cloud Service.

Solution Change Details

Solution Change	Component, Description, and UI Impact	Reference Materials	Validation Guidelines	Implementation and Maintenance Impact
Search for Patients (HLG2-10080)	Component: Administrative Console The Support section of the Administrative console contains a search feature where administrators with the appropriate level of access can enter a first name, last name, and date of birth to search for Patient Portal users who are reaching out for assistance with accessing the Patient Portal. UI Impact: Workflow (Automatic) Support users can search in an instance of the Patient Portal using first name, last name, and date of birth. Note that Support users can only see information related to the status of the Patient Portal account and not medical information.	See the Support section of the Oracle Health Patient Portal Administrative Console User Guide for more information.	Verify that you can search for Patient Portal users by first name, last name, and date of birth in the Support section of the Administrative Console.	No implementation or maintenance impact.
Rich Text Formatting Conversion (HLG2-12544)	Component: Messaging Performance is improved when you search for all messages. UI Impact: None	None	None	No implementation or maintenance impact.
Mobile Application Stability (HLG2-13682	Component: Patient Portal Mobile App The Patient Portal Mobile app no longer closes unexpectedly. UI Impact: None	None	None	No implementation or maintenance impact.