Oracle Health Patient Portal Cloud Service Maintenance Release 1.24.2.1.0 (November 19, 2024)
The solution changes below are available with this release for Oracle Health Patient Portal Cloud Service.
Solution Change Details
| Solution Change | Component, Description and UI Impact | Reference Materials | Validation Guidelines | Implementation and Maintenance Impact | |
|---|---|---|---|---|---|
| Search Access Logs (HLG2-5951) |
Component: Access Logs Access logs now are searchable. UI Impact: Workflow (automatic) Patient Portal users now can search the Access Logs by keyword, date, or name to monitor who accessed their health record. |
See the Access Logs section of the Oracle Health Patient Portal Cloud Service User Guide for more information. | Verify that you can search the Access Logs section of the Patient Portal. | No implementation or maintenance impact. | |
| Access Log Filtering (HLG2-7763) |
Component: Access Logs Filtering by data element now is available for access logs. UI Impact: Workflow (Automatic) Patient Portal users now can filter their access log information by Accessed by, Action Taken, Page, and Date/Time. |
See the Access Logs section of the Oracle Health Patient Portal Cloud Service User Guide for more information. | Verify that you can filter access log information by Accessed by, Action Taken, Page, and Date and Time the action was taken. | No implementation or maintenance impact. | |
| Additional Component Switches (HLG2-6248) |
Component: Administrative Console The Administrative Console now contains options to turn Health History sections, Health History Questionnaires, Co-Pay Collection, Preferred Pharmacy, and Medicare Secondary Payment Questionnaire (MSPQ) on and off. UI Impact: Workflow (Automatic) Administrative Console users can turn PAMI+P, Health History Questionnaires, Co-Pay Collection, Preferred Pharmacy, and MSPQ on and off. |
See the Registration section of the Oracle Health Patient Portal Administrative Console User Guide for more information. | Verify that you can turn PAMI+P, Health History, Co-Pay Collection, Preferred Pharmacy, and MSPQ on and off from the Registration page of the Administrative Console. |
Implementation Impact: Low Set the PAMI+P, Health History, Co-Pay Collection, Preferred Pharmacy, and MSPQ on or off depending on your organization's preferences. No maintenance impact. |
|
| Import Clipboard CSV Surveys (HLG2-793) |
Component: Administrative Console The Administrative Console Surveys section now includes an Import Clipboard Surveys section. UI Impact: Workflow (Automatic) Administrators now can upload CSV files exported from legacy HealtheLife Clipboard into the Patient Portal so that you can reuse the survey and do not have to re-create the survey in APEX Surveys. |
See the Import Clipboard Surveys section of Oracle Health Patient Portal Administrative Console User Guide for more information. | Verify that when you select Import Clipboard, you can select the CSV file and upload it to the patient portal. |
Implementation Impact: Medium Export Clipboard surveys from HealtheLife to CSV and then upload to the Survey Management section of Oracle Health Patient Portal Administrative Console. No maintenance impact. |
|
| Code Sets Sync Schedule (HLG2-9619) |
Component: Administrative Console A Synchronization button now is available in the Code Sets section of the Administrative Console to synchronize external lists of values that are displayed in specific code sets. UI Impact: Workflow (Automatic) Administrators now can synchronize code sets to refresh specific lists of values to match the FHIR standards. |
See the Code Sets section of Oracle Health Patient Portal Administrative Console User Guide for more information. | Verify that when you select Synchronize, the list of values displayed is refreshed. | No implementation or maintenance impact. | |
| Limit for Self-Scheduling in Advance (HLG2-5523) |
Component: Administrative Console The Scheduling in advance limit (months) option now is available in the Administrative Console. This option allows you to set the maximum time in advance that a Patient Portal user can schedule an appointment. UI Impact: Workflow (Automatic) Select the amount of time in advance, in months, that Patient Portal users can self-schedule an appointment. |
See the Scheduling section of Oracle Health Patient Portal Administrative Console User Guide for more information. | Verify that you can set the maximum amount of time in advance that patients can schedule an appointment, based on your organization's needs. |
Implementation Impact: Low Set the maximum limit for appointment self-scheduling option to match your organization's preferences. No maintenance impact. |
|
| Self-Scheduling Policy (HLG2-6776) |
Component: Administrative Console The Self-Scheduling option now is available when you select Add Policy in the Policies module of the Administrative Console. UI Impact: Workflow (Automatic) Administrators now can create and edit policies related to self-scheduling and then apply them through the Scheduling module. The policy then is displayed to Patient Portal users when they complete self-scheduling workflows. |
See the Policies section of Oracle Health Patient Portal Administrative Console User Guide for more information. | Verify that you can select Self Scheduling from the Categories list in the Add Policy window, add policy text, select the policy from the Scheduling module, and that the policy is displayed in the self-scheduling workflow in Oracle Health Patient Portal. |
Implementation Impact: Low If your organization has a policy about self-scheduling, enter the text in the Policies section of the Administrative Console and then select the policy from the Scheduling module. No maintenance impact. |
|
| Site Alert Banner (HLG2-7778) |
Component: Administrative Console The Banners module now is available in the Global Settings section of the Administrative Console. UI Impact: Workflow (Automatic) Administrators now can view and create banner messages that are displayed in the Patient Portal. Administrators can view, edit, preview, translate and deploy the content to the portal, set the severity, set the start and end date, and set which pages the banner is displayed on. |
See the Banners section of Oracle Health Patient Portal Administrative Console User Guide for more information. | Verify that you can edit, preview, translate, and deploy banner content to the Patient Portal. |
Implementation Impact: Low When needed, create and deploy banners to notify Patient Portal users of important information or updates related to your organization. If necessary, translate the content. No maintenance impact. |
|
| Additional Languages (HLG2-7834) |
Component: Administrative Console The Patient Portal now can be viewed in English (UK), and German. UI Impact: Workflow (Automatic) Administrators now can select additional available languages that, when enabled, allow Patient Portal users to select their preferred language from the Sign In screen and from the Settings menu. |
See the Configure Default and Additional Languages section of the Oracle health Patient Portal Administrative Console User Guide for more information. | Verify that you can select the languages available in the Description column from the Configure Default and Additional Languages page of the Administrative Console. |
Implementation Impact: Low Select the supported languages that you want to make available in your instance of the Patient Portal. No maintenance impact. |
|
| Import Discrete Task Assays (HLG2-3494) |
Component: Administrative Console The Administrative Console now allows you to upload Discrete Task Assay information in the Survey Management module. UI Impact: Workflow (Automatic) Administrators now can import discrete task assays using a query, query by form, or Excel template. |
See the Survey Management section of the Oracle Health Patient Portal Administrative Console User Guide for more information. | Verify that you can upload DTAs through query, query by form, or Excel template. | No implementation or maintenance impact. | |
| Search for Patients (HLG2-9401) |
Component: Administrative Console Searching by first name, last name, date of birth, email address, and MRN now is supported in the Support module of the Administrative Console. UI Impact: Workflow (Automatic) Support staff now can search for Patient Portal users by first name, last name, date of birth, email address, and MRN to help them resolve access or portal creation issues. |
See the Support section of the Oracle Health Patient Portal Administrative Console user guide for more information. | Verify that you can search by first name, last name, date of birth, email address, and MRN from the Support module. | No implementation or maintenance impact. | |
| Customer Support User Role (HLG2-9403) |
Component: Administrative Console The Customer Support User role now is available from the User Management section of the Administrative Console. UI Impact: Workflow (Automatic) Administrators now can assign a customer support user to staff so that they can access the Support module but not other sections of the Administrative Console. |
See the User Management section of the Oracle Health Patient Portal Administrative Console User Guide for more information. | Verify that you can select the support role from the User Management module of the Administrative Console. | No implementation or maintenance impact. | |
| Default Third-Party Payment System (HLG2-5605) |
Component: Administrative Console Flywire and QuickPay are available third-party payment platforms. UI Impact: Workflow (Automatic) Administrators now can select the third-party payment system to use to process payments. |
See the Payments section of the Oracle Health Patient Portal Administrative Console User Guide for more information. | Verify that you can select the applicable third-party payment system from the Payments module in the Administrative Console. |
Implementation Impact: Low Select the third-party payment provider that you want to use. No maintenance impact. |
|
| Display Results and Vitals Signs (HLG2-6255) |
Component: Administrative Console An option to enable results and vitals signs is available in the Health Record module of the Administrative Console. UI Impact: Workflow (Automatic) Administrators now can select whether to enable results and vitals signs in the Patient Portal. |
See the Health Record section of the Oracle Health Patient Portal Administrative Console User Guide for more information. | Verify that you can enable or disable the Results and Vitals Signs option in the Administrative Console. |
Implementation Impact: Low Enable or disable the Results and Vitals Signs option in the Administrative Console. No maintenance impact. |
|
| Medication Refill (HLG2-6373) |
Component: Administrative Console The Medication Refill option now is available in the Medication module of the Administrative Console. UI Impact: Workflow (Automatic) Administrators can select whether to enable or disable Medication Refill functionality in the Patient Portal. |
See the Medications section of the Oracle Health Patient Portal Administrative Console User Guide for more information. | Verify that you can select the option to enable or disable Medication Refills. |
Implementation Impact: Low Enable or disable the Medication Refill functionality based on your organization's preference. No maintenance impact. |
|
| Medication Renewal (HLG2-6374) |
Component: Administrative Console The Medication Renewal option now is available in the Administrative Console. UI Impact: Workflow (Automatic) Administrators now can select whether to enable or disable Medication Renewal functionality in the Patient Portal. |
See the Medication section of the Oracle Health Patient Portal Administrative Console User Guide for more information. | Verify that you can select the option to enable or disable Medication Renewals. |
Implementation Impact: Low Enable or disable the Medication Renewal functionality based on your organization's preference. No maintenance impact. |
|
| Messaging Pools (HLG2-6413) |
Component: Messaging Messaging pools now are available. UI Impact: Workflow (Automatic) Patient Portal users can send messages to pools so that the first available provider can respond or route the message accordingly. |
See the Messages section of the Oracle Health Patient Portal Administrative Console User Guide for more information. | Verify that you can send a message to a messaging pool. | No implementation or maintenance impact. | |
| Access Log Retention Period (HLG2-6976) |
Component: Access Logs Access log information is retained and available for Patient Portal users to view. UI Impact: Visual only |
See the Access Log section of the Oracle Health Patient Portal Administrative Console User Guide for more information. | Verify that you can view access log information. | No implementation or maintenance impact. | |
| Site Alert Banner Editor (HLG2-7819) |
Component: Administrative Console The Banner Editor now is available in the Administrative Console. UI Impact: Workflow (Automatic) Administrators now can view the Banners module from the Administrative Console. |
See the Banners section of the Oracle Health Patient Portal Administrative Console User Guide for more information. | Verify that the Banners module is available from the Administrative Console. | No implementation or maintenance impact. | |
| Patient Details Support Module Page (HLG2-9825) |
Component: Administrative Console The Patient Details page now is available from the Support module in the Administrative console. UI Impact: Workflow (Automatic) Support personnel with appropriate access now can view a Patient Details page that contains patient information including name, date of birth, MRN, contact information, and the status of enrollment invitations. |
See the Support section of the Oracle Health Patient Portal Administrative Console User Guide for more information. | Verify that the Patient Details page is displayed when you access the Support module and select a patient. | No implementation or maintenance impact. | |
| Lead Time for Self-Rescheduling (HLG2-9981) |
Component: Administrative Console A field is available to set the maximum hours in advance that patients can reschedule self-schedulable appointments. UI Impact: Workflow (Automatic) Administrators now can set the amount of time in advance that Patient Portal users can reschedule an appointment. |
See the Scheduling section of the Oracle Health Patient Portal Administrative Console User Guide for more information. | Verify that you can enter a time in the Lead Time for Self-Rescheduling box. |
Implementation Impact: Low Set the amount of time in hours that you want to allow Patient Portal users to be able to reschedule an appointment in advance. No maintenance impact. |
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| Lead Time for Self-Scheduling (HLG2-9982) |
Component: Administrative Console A field is available to set the maximum number of hours in advance that patients can self-schedule an appointment. UI Impact: Workflow (Automatic) Administrators now can set the amount of time in advance that Patient Portal users can schedule an appointment. |
See the Scheduling section of the Oracle Health Patient Portal Administrative Console User Guide for more information. | Verify that you can enter a time (in hours) in the Lead Time for Self-Scheduling box. |
Implementation Impact: Low Set the amount of time in hours that you want to allow Patient Portal users to be able to schedule an appointment in advance. |
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| Lead time for Self-Cancellation (HLG2-9983) |
Component: Administrative Console A field is available to set the maximum number of hours in advance that patient can self-cancel an appointment. UI Impact: Workflow (Automatic) Administrators now can set the amount of time in advance that Patient Portal users can cancel an appointment. |
See the Scheduling section of the Oracle Health Patient Portal Administrative Console User Guide. | Verify that you can enter a time (in hours) in the Lead Time for Self-Cancellation box. |
Implementation Impact: Low Set the amount of time in hours that you want to allow Patient Portal users to be able to cancel an appointment in advance. |
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| Maximum Schedulable Appointments per Day (HLG2-10030) |
Component: Administrative Console A field is available to set the maximum number of appointments that a Patient Portal user can schedule in a day. UI Impact: Workflow (Automatic) Administrators now can set the maximum number of appointments that a single Patient Portal user can schedule in a day. |
See the Scheduling section of the Oracle Health Patient Portal Administrative Console User Guide for more information. | Verify that you can enter the maximum number of appointments that a user can schedule in a day. |
Implementation Impact: Low Set the number of self-schedulable appointments per day to match your organization's preference. No maintenance impact. |
|
| Additional Protected Minor Confidentiality Settings (HLG2-12405) |
Component: Administrative Console Confidentiality settings for Family History and Social History for protected minors are now available. UI Impact: Workflow (Automatic) Administrators now can select whether protected minor Patient Portal users can restrict Family History and Social History information from view of their proxy. |
See the Oracle Health Patient Portal Administrative Console User Guide for more information. | Verify that you can enable or disable the ability to show or hide family history and social history for protected minors. |
Implementation Impact: Low Set the ability to show or hide social history and family history for protected minors. No maintenance impact. |
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| Creating New Patient After Verification (HLG2-13137) |
Component: Appointments An error no longer occurs when a Patient Portal user uses the Find Care As Guest workflow. UI Impact: None |
None | None | No implementation or maintenance impact. | |
| Display Images (HLG2-10424) |
Component: Appointments The Patient Portal now can display provider and patient images. UI Impact: Workflow (Automatic) Patient Portal users now can upload a thumbnail image that is displayed in the portal and during registration workflows. |
See the Appointments section of the Oracle Health Patient Portal Cloud Service User Guide. | Verify that you can upload an image to the patient portal. | No implementation or maintenance impact. | |
| Access Health History Sections of Health History and Patient Intake (HLG2-6901) |
Component: Preregistration and Check-in Breadcrumb navigation is available in the Health History workflow of the Patient Intake workflows. UI Impact: Workflow (Automatic) Patient Portal users now can use breadcrumb navigation to access the Health History section of the patient intake (check-in) workflow. |
See the Preregistration and Check-in section of the Oracle Health Patient Portal Cloud Service User Guide for more information. | Verify that you can navigate to the applicable Health History section of the patient intake (check-in) workflow. | No implementation or maintenance impact. | |
| Work Phone Extension Field (HLG2-9967) |
Component: Foundation and Infrastructure The Extension field now is available in the Patient Portal in workflows that include a Work Phone Number. UI Impact: Workflow (Automatic) Patient Portal users now can enter an extension when they include a work phone number. |
Not applicable | Verify that the Extension field is displayed next to the Work Phone Number field. | No implementation or maintenance impact. | |
| Provider Names (HLG2-9881) |
Component: Foundation and Infrastructure Provider names now are displayed as First Name Last Name. UI Impact: Visual Only |
Not applicable | Verify that provider names are displayed as First Name Last Name in the Patient Portal. | No implementation or maintenance impact. | |
| Sign In Screen (HLG2-12750) |
Component: Foundation and Infrastructure An error no longer occurs when you sign out but do not dismiss the sign out screen, then sign in again. UI Impact: None |
None | None | No implementation or maintenance impact. | |
| View Test Results in Health Record (HLG2-11771) |
Component: Health Record An error no longer occurs when you select View next to Test Results in the Health Record. UI Impact: None |
None | Verify that test results are displayed when you select View in the Health Record. | No implementation or maintenance impact. | |
| Print Immunization Record (HLG2-6392) |
Component: Health Record A Print option now is available in the Immunizations section of the Patient Portal. UI Impact: Workflow (Automatic) Patient Portal users now can print their immunization record. |
See the Immunizations section of the Oracle Health Patient Portal Cloud Service User Guide for more information. | Verify that you can print the immunization record. |
Implementation Impact: Low Select whether to enable the ability to print immunizations from the Health Record module of the Administrative Console. No maintenance impact |
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| Documents Section (HLG2-5945) |
Component: Health Record The Documents section is now available in the Health Record section of Patient Portal. UI Impact: Visual Only |
See the Documents section of the Oracle Health Patient Portal Cloud Service User Guide for more information. | Verify that a Documents section is displayed in the Patient Portal. | No implementation or maintenance impact. | |
| Results and Vital Signs Graphs (HLG2-5950) |
Component: Health Record Results and vitals signs now can be displayed in graph form in the Health Record section of the Patient Portal. UI Impact: Visual Only |
See the Test Results and Vital Signs sections of the Oracle Health Patient Portal Cloud Service User Guide for more information. | Verify that vital signs are displayed in graphs. | No implementation or maintenance impact. | |
| Change Vital Signs Unit of Measure (HLG2-5953) |
Component: Health Record A Unit of Measure toggle is available in the Vital Sign page for weight, height, and temperature. UI Impact: Visual only Patient Portal users can select to switch between the Imperial and Metric system of measurement. |
See the Vital Signs section of the Oracle Health Patient Portal Cloud Service User Guide for more information. | Verify that you can switch from the default system of measurement and back. | No implementation or maintenance impact. | |
| Blood Pressure Display Format (HLG2-10125) |
Component: Health Record Blood pressure now is displayed as systolic/diastolic. UI Impact: Visual Only |
None | Verify that blood pressure results are displayed as systolic/diastolic. | No implementation or maintenance impact. | |
| Message Search (HLG2-6415) |
Component: Messages Search functionality is available in Messages. UI Impact: Workflow (Automatic) Patient Portal users now can search message thread content. |
See the Messages section of the Oracle Health Patient Portal Cloud Service User Guide for more information. | Verify that you can search message content. | No implementation or maintenance impact. | |
| Confidential Messaging (HLG2-6417) |
Component: Messages An option is available to mark a message as Confidential. UI Impact: Workflow (Automatic) When a message is marked as confidential, certain messages can be viewed only by the intended patient and proxies of protected minors cannot view these messages. |
See the Messaging section of the Oracle Health Patient Portal Cloud Service User Guide for more information. | Verify that you can mark a message as Confidential and that proxies cannot view the message. |
Implementation Impact: Low Enable the Confidential Message setting in the Administrative Console. No maintenance impact. |
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| Message Action Menu (HLG2-10619) |
Component: Messages The Action menu is available in the Inbox, Sent, and Trash section of Messages. UI Impact: Visual Only |
See the Messages section of the Oracle Health Patient Portal Cloud Service User Guide for more information. | Verify that the Actions menu is displayed in Inbox, Sent, and Trash. | No implementation or maintenance impact. | |
| Additional Patient Profile Information (HLG2-7809) |
Component: Patient Profile Preferred Name, Pronouns, Title, Middle Name, Sexual Orientation, and Gender Identity options are available from the patient profile along with add, edit, and remove options. UI Impact: Workflow (Automatic) Patient Portal users can add, edit, and remove a Preferred Name, Pronouns, Middle Name, Sexual Orientation, and Gender Identity. |
See the Patient Profile section of the Oracle Health Patient Portal Cloud Service User Guide for more information. | Verify that you can view, add, update, and remove preferred name, pronouns, title, middle name, sexual orientation, and gender identity in the Patient Profile section. |
Implementation impact: Low Review the list of values associated with each of the demographics values in the Code Sets section of the Administrative Console. No maintenance impact. |
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| Payment Information (HLG2-5602) |
Component: Payments Outstanding and past due balances now are displayed on the Home Dashboard of the Patient Portal. UI Impact: Visual Only |
See the Payments section of the Oracle Health Patient Portal Cloud Service User Guide for more information. | Verify that balances are displayed in the Payments section of the Patient Portal. | No implementation or maintenance impact. | |
| Access Payment System (HLG2-5604) |
Component: Payments Patient Portal now can access Quick Pay and Flywire third-party payment platforms. UI Impact: Workflow (automatic) Patient Portal users now are taken to the configured third-party payment platform. |
See the Payments section of the Oracle Health Patient Portal Cloud Service User Guide for more information. | Verify that when you select a balance to pay, you are redirected to the configured third-party payment application. |
Implementation Impact: Low Select the applicable third-party payment processor from the Payments module in the Administrative Console. |
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| Payment Processing Message (HLG2-5606) |
Component: Payments A Payment Processing message now is displayed after a payment is submitted and the payment link is made unavailable. UI Impact: Visual Only |
See the Payments section of the Oracle Health Patient Portal Cloud Service User Guide for more information. | Verify that a Payment Processing message is displayed after you make a payment. | No implementation or maintenance impact. | |
| Patient Intake Surveys (HLG2-673) |
Component: Preregistration and Check-in APEX Surveys now can be integrated with the Preregistration and Check-in workflows. UI Impact: Workflow (Automatic) When an APEX Survey is created and added through the Administrative Console, Patient Portal users see the survey during the preregistration and check-in workflows. |
See the Preregistration and Check-in section of Oracle Health Patient Portal User Guide for more information. | With a survey associated with thePreregistration workflow and the Check-in workflow, verify you can complete the survey. |
Implementation Impact: Medium Upload a Clipboard .CSV or create a survey in the Administrative Console and associate it with the Preregistration and Check-in workflows. No maintenance impact. |
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| Additional Patient Intake Information (HLG2-6922) |
Component: Preregistration (Get Ready) Options are now available in the Preregistration (Get Ready) workflow to enter preferred name, pronouns, sexual orientation, and gender identity. UI Impact: Workflow (Automatic) Patient Portal users now can enter or select their preferred name, pronouns, sexual orientation, and gender identity information. |
See the Preregistration (Get Ready) section of the Oracle Health Patient Portal Cloud Service User Guide for more information. | Verify that the preferred name, pronouns, sexual orientation, and gender identity fields are available in the Preregistration workflow. |
Implementation Impact: Low Review the list of values available for pronouns, sexual orientation, and gender identity code sets in the Code Sets section of the Administrative console. No maintenance impact. |
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| Additional Patient Demographics Fields (HLG2-10376) |
Component: Preregistration (Get Ready) Preferred Name, Pronouns, Sexual Orientation, and Gender Identity fields are available in the Demographics section of the Preregistration workflow. UI Impact: Workflow (Automatic) Patient Portal users now can enter their preferred name, pronouns, sexual orientation, and gender identity in the Demographics section of the Preregistration workflow. |
See the Preregistration (Get Ready) section of the Oracle Health Patient Portal Cloud Service User Guide for more information. | Verify that you can enter preferred name, select pronouns, sexual orientation, and gender identity in the Demographics section. |
Implementation Impact: Low Review the available list of values in the applicable code sets in the Code Sets section of the Administrative Console. No maintenance impact. |
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| Patient Intake Health History Questionnaire (HLG2-6392) |
Component: Preregistration (Get Ready) Health History questionnaires now are available from the Preregister (Get Ready) for an Appointment section of the Patient Portal. UI Impact: Workflow (Automatic) Patient Portal users now can access health history questionnaires and social history. |
See the Preregistration and Check-in section of the Oracle Health Patient Portal Cloud Service User Guide for more information. | Verify that you can complete the patient intake questionnaires. |
Implementation Impact: Medium Enable the health history and social history questionnaires from the Scheduling module. No maintenance impact. |
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| Empty State Corrections (HLG2-6902) |
Component: Foundation and Infrastructure Messages that are displayed throughout the Patient Portal now are consistent. UI Impact: Visual Only |
None | None | No implementation or maintenance impact. | |
| Include Details in Calendar Appointments (HLG2-11892) |
Component: Scheduling An option is available when scheduling appointments to include the appointment details on a calendar invitation or to just include the time. UI Impact: Workflow (Automatic) Patient Portal users can select whether to include details about an appointment they have scheduled when sending a calendar invitation to their calendar. |
See the Scheduling section of the Oracle Health Patient Portal Cloud Service User Guide for more information. | Verify that when you schedule an appointment, you have the option to send a calendar invitation with full details including appointment type, provider, and location. | No implementation or maintenance impact. | |
| No Surprises Act Language (HLG2-11893) |
Component: Scheduling Required No Surprises Act language now is displayed in Unauthenticated and Find Care workflows when the Patient Portal user has and plans to use insurance for the visit. If the Patient Portal user plans to self-pay, text explaining that they have the right to see a good faith estimate of their expected charges is displayed. UI Impact: Visual Only |
See the Scheduling section of the Oracle Health Patient Portal Cloud Service User Guide for more information. | Verify that when you perform an unauthenticated search for an appointment, and indicate that you are going to use insurance the No Surprises Act language is displayed. Verify that when you perform an unauthenticated search and indicate that you are going to self-pay for the visit, a message is displayed explaining that you have the right to view a good-faith estimate of the charges. | No implementation or maintenance impact. | |
| Find Care and Create New Patient (HLG2-11898) |
Component: Scheduling Unauthenticated users can search for and find care, then create a Patient Portal account before confirming their appointment. The system reviews the information to confirm if the user is an existing patient or not and then prompts them to create a Patient Portal account before confirming the appointment. UI Impact: Workflow (Automatic) Patients can view appointment availability on the Internet and if they decide to book an appointment, they are prompted to create a Patient Portal account. |
See the Scheduling section of the Oracle Health Patient Portal Cloud Service User Guide for more information. | Verify that you can search for and find care without authenticating to the Patient Portal. |
Implementation Impact: Low Enable the Find Care as Unauthenticated User feature in the Scheduling module of the Administrative Console. No maintenance impact. |
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| Self-Cancellable and Self-Reschedulable Appointments (HLG2-11905) |
Component: Administrative Console Specialty appointment types can be set as self-reschedulable, and self-cancellable in the Scheduling section of the Administrative Console. UI Impact: Workflow (Automatic) Administrators can select whether Patient Portal users can cancel or reschedule appointments through the Patient Portal. |
See the Scheduling section of the Oracle Health Patient Portal Administrative Console User Guide for more information. | Verify that you can view and select whether to make appointment types self-cancellable and self-reschedulable from the Scheduling module in the Administrative console. |
Implementation Impact: Medium Review the specialty appointment types your organization provides, and select whether to make them self-cancellable, self-reschedulable, or both. No maintenance impact. |
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| Find Care Configuration (HLG2-11910) |
Component: Administrative Console Options now are available in the Administrative Console to select whether to display the Find Care, scheduling policy text, scheduling safety text, scheduling limits, and provider information to unauthenticated users. UI Impact: Workflow (Automatic) Administrators now can access options to set whether unauthenticated users can find care, create and update scheduling policy text, scheduling safety text, scheduling limits, and provider information. |
See the Scheduling section of the Oracle Health Patient Portal Administrative Console User Guide for more information. | Verify that you can select whether to display Find Care, scheduling policy text, scheduling safety text, and provider information. |
Implementation Impact: Low Select whether to display Find Care, scheduling policy text, scheduling safety text, and provider information from the Scheduling module of the Administrative Console. |
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| View, Add, and Edit Existing Medications (HLG2-5689) |
Component: Preregistration and Check-in The Preregistration workflow now contains an option and fields to add or edit details of existing medications. UI Impact: Workflow (Automatic) Patient Portal users now can add or edit details related to medications they are currently taking. |
See the Medications section of the Oracle Health Patient Portal Cloud Service User Guide for more information. | Verify that you can add or edit details of existing medications from the Medications section. |
Implementation Impact: Low Select whether to enable the ability to add or edit medication details from the Medication module of the Administrative Console. No maintenance impact. |
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| View, Add, Edit, and Request Removal of Allergies (HLG2-5675) |
Component: Preregistration and Check-in The Preregistration workflow now contains Add, Edit, and Request Removal options for Allergies. UI Impact: Workflow (Automatic) Patient Portal users now can add, edit, and request removal of allergies from their health record. |
See the Preregistration and Check-in section of the Oracle Health Patient Portal User Guide for more information. | Verify that you can add, edit, and request removal of allergies from the Health Record section. |
Implementation Impact: Low Select whether to enable the ability to add, edit, and request removal of allergies from the Health Record module of the Administrative Console. No maintenance impact. |
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| View, Add, Edit, and Request Removal of Health Conditions (HLG2-5685) |
Component: Preregistration and Check-in The Preregistration workflow now contains Add, Edit, and Request Removal options for Health Conditions. UI Impact: Workflow (Automatic) Patient Portal users now can add, edit, and request removal of health conditions when they preregister. |
See the Preregistration and Check-in section of the Oracle Health Patient Portal User Guide for more information. | Verify that you can add, edit, and request removal of health conditions from the Preregistration workflow. |
Implementation Impact: Low Select whether to enable the ability to add, edit, and request removal of health conditions from the Registration module of the Administrative Console. No maintenance impact. |
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| View, Add, and Edit Procedures (HLG2-5698) |
Component: Preregistration and Check-in The Preregistration workflow now contains an option and fields to add or edit information related to procedures. UI Impact: Workflow (Automatic) Patient Portal users now can add and edit details related to procedures that they have received. |
See the Preregistration and Check-in section of the Oracle Health Patient Portal Cloud Service User Guide for more information. | Verify that you can add new procedures and edit details of existing procedures from the Preregistration section. |
Implementation Impact: Low Select whether to enable the ability to add or edit procedure details from the Registration module of the Administrative Console. No maintenance impact. |
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| View, Add, and Edit Immunizations (HLG2-5697) |
Component: Preregistration and Check-in The Preregistration workflow now contains an option and fields to add information about immunizations. UI Impact: Workflow (Automatic) Patient Portal users now can add details related to immunizations that they have received. |
See the Preregistration and Check-in section of the Oracle Health Patient Portal Cloud Service User Guide for more information. | Verify that you can add immunization information from the Medications section. |
Implementation Impact: Low Select whether to enable the ability to add or edit immunization details from the Health Record module of the Administrative Console. No maintenance impact. |
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| View, Add, Edit, and Remove Social History (HLG2-5707) |
Component: Preregistration and Check-in The Preregistration workflow now contains options and fields to add, edit, and remove details related to social history. UI Impact: Workflow (Automatic) Patient Portal users now can view, add, edit, and remove details related to their social history. |
See the Preregistration and Check-in section of the Oracle Health Patient Portal Cloud Service User Guide for more information. | Verify that you can view, add, edit, and remove information related to social history from the Health Record section. |
Implementation Impact: Low Select whether to enable the ability to view, add, edit, or delete social history information from the Health Record module of the Administrative Console. No maintenance impact. |
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| View, Add, and Edit Health History (HLG2-6357) |
Component: Preregistration and Check-in Health History now is displayed in the Patient Portal. UI Impact: Workflow (Automatic) Patient Portal users now can view, add, and edit their health history details before arriving to an appointment. |
See the Preregistration and Check-in section of the Oracle Health Patient Portal Cloud Service User Guide for more information. | Verify that you can view, add, edit, and remove information related to health history while getting ready for an appointment. |
Implementation Impact: Low Select whether to enable the ability to view, add, edit, or delete health history information from the Health Record module of the Administrative Console. No maintenance impact. |
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| View Family History (HLG2-5709) |
Component: Health Record Family History information now is displayed in the Health Record section of the Patient Portal. UI Impact: Workflow (Automatic) Patient Portal users now can view items related to their family history in the Health Record section. |
See the Health Record section of the Oracle Health Patient portal Cloud Service User Guide for more information. | Verify that Family History information is displayed in the Health Record section. |
Implementation Impact: Low Select whether to enable the ability to view Family History information in the Health Record section of the Patient Portal. No maintenance impact. |
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| Ask Oracle Menu Navigation (HLG2-7789) |
Component: Foundation and Infrastructure Bill Pay, Medication Refill, Medication Renewal, Social History, Family History, Notification Settings, Document Center, Test Results, and Vital Signs links now are available from the Ask Oracle menu. UI Impact: Visual Only Patient Portal users now can access Bill Pay, Medication Refill, Medication Renewal, Social History, Family History, Notification Settings, Document Center, Test Results, and Vitals Signs from the Ask Oracle menu. |
See the Site Map and Search (Ask Oracle) page in the Oracle Health Patient Portal Cloud Service User Guide for more information. | Verify that the menu items listed in the Description column are available from the Ask Oracle menu. | No implementation or maintenance impact. | |