Approve or reject site documents

For each request submitted for approval, you can view the site details, primary contact information, and receiving hours provided in Self-Service Request Portal, and the documents (if any) uploaded by an administrator or partner provides many details about the request and its status.

To approve or reject site documents:

1. Open the Navigation pane, and select Requests. The All Requests page opens.
2. In the Requests page, find the request whose documents you want to view, and select View in the Actions column. The Review Self-Service Site - [Site Name] page opens.
3. At the top of the Review Self-Service Site - [Site Name] page, select the Documents tab. For example:
   
   

   

   
   
4. Find the document in the list, and select Review in the Actions column. The Maintain Documents panel opens. For example:
   
   

   

   
   
5. In the Maintain Documents panel, review the document details, and in the Review field, enter a justification for the document. You can enter text, or select a quick pick link (for example, Not all documents approved, All documents uploaded and approved, Documents already provided).
6. Do any of the following:

   Note:

   The action buttons available in the Maintain Documents panel depend on the status of the document upload you selected.
   • For documents with a status of UPLOADED, the Cancel, Approve, and Reject buttons appear.
     • Select Cancel to close the panel without any changes.
     • Select Approve if you approve the document. If you approved a previous request and already provided the documents by working directly with an approved partner, you do not need to provide the requested documents a second time.
     • Select Reject if you do not approve the document.
   • For documents with a status of REQUESTED, the Cancel and Not Applicable buttons appear. Select a button to close the panel.
     • Select Cancel to close the panel without any changes.
     • Select Not Applicable.