Access a Draft Item

This topic provides information about accessing draft items.

If you start to create a response or new item and close without sending, the information is automatically saved as a draft item.

Complete one of the following steps to access draft items:

• Use Ask Oracle to filter the items list by the Draft status. All drafted items are displayed, and you can delete the items or open the items to continue to add details. See Ask Oracle.
• Open the item to which you were responding. Your drafted response is displayed, and you can continue to add details or delete the item.