Documents Known Issues

Known issues exist in the Documents functionality in Oracle Health EHR.

  • When you open a document from the Inbox tab, actions that extend beyond the current line are not displayed correctly. [EHRM-19830]
  • When you select Refresh All when adding a template, the Undo and Redo buttons are unavailable. [EHRM-21898]
  • When you add a new note and select a template, the draft note is cleared and you are prompted to select a template. [EHRM-25181]
  • Completed documents may be displayed multiple times in the Inbox tab. [EHRM-25700]
  • When adding a note, the Bullets and Numbering buttons are not displayed on the rich-text toolbar. [EHRM-25975]
  • The document details are not displayed for outside records. [EHRM-28701]
  • When you preview a note and then open another patient's chart, an error occurs when you attempt to preview a note again. [EHRM-30845]
  • You cannot type in text boxes after you undo or redo using the keyboard. [EHRM-30868]
  • The documents list does not remain on the same previewed document when you return to the Documents page after viewing or editing a document. [EHRM-34743]
  • When you create a note in the large view and insert a free text section, the system moves to the top of the note editor and you cannot scroll down. [EHRM-35582]
  • When you sign a note that contains tagged images, the tagged images are not added as attachments in the note. [EHRM-37759]
  • When you remove a section and press Ctrl+Z, the section is not restored. [EHRM-39000]
  • Buttons in note sections may not be fully displayed in templates that contain long headings. [EHRM-39680]
  • Duplicate tables are displayed in the Care Plan template. [EHRM-39682]
  • When you select the Needs Attention heading in the Needs Attention panel and open a document from the Needs Attention list, the tooltip for the More Actions menu (...) is not displayed. [EHRM-47490]
  • When previous note content is inserted into a note, the original source document does not open when you select the annotation link. [EHRM-47936]
  • When you open a note, the tooltips for the Print button and More Actions menu (...) are not displayed. [EHRM-48448]
  • When you copy and paste text into a note, the pasted text is displayed outside of the text box. [EHRM-49612]
  • In the note editor, button borders are not fully displayed and the note information is not spaced correctly. [EHRM-49617]
  • When you insert tagged content into a note, the annotation is displayed as a footnote instead of on a new line below the text. [EHRM-49835]
  • Placeholder text is not formatted correctly on the medications list in the Ambulatory Surgery Center Discharge Instructions template and the Ambulatory Visit Instructions template. [EHRM-50680]
  • Extra space is displayed in notes that contain only a few lines of content. [EHRM-50676]
  • When you create a note and insert tagged content, nothing happens when you select the attribution link. [EHRM-51226]
  • When you open a document that contains tagged content in the preview panel, the attribution link is not displayed. Additionally, when you open a document that contains tagged content in the large view, nothing happens when you select the attribution link. [EHRM-51229]
  • When you type an auto text abbreviation, the list of auto text phrases flashes every time you type. [EHRM-52268]
  • When you start to type an auto text abbreviation, you cannot press Backspace to remove the abbreviation. [EHRM-52269]
  • When you select the Notes heading or select View Details with the right panel open, the right panel incorrectly updates to create a note. [EHRM-52378]
  • When you open an in-progress note from the Needs Attention panel and sign the note, you have to cancel or discard the note to return to the patient's chart. [EHRM-52439]
  • When you open a note and then enter a request in Ask Oracle, the note link in the response cannot be selected. [EHRM-52608]
  • Noninteractive elements are selected when you move through notes using the keyboard. [EHRM-52741]
  • When you add an addendum to a document, you cannot sign the document. [EHRM-55826]
  • The document action history is not displayed in chronological order. [EHRM-58745]
  • When you select a Discharge Summary note on the documents list, the preview panel does not open. [EHRM-61089]
  • The time and date are not displayed in the correct format in documents. [EHRM-61664]
  • Extra space is displayed between documents when you continuously scroll through the right panel. [EHRM-61679]
  • The documents list table is not formatted correctly. [EHRM-61680]
  • When you preview documents in the right-panel and scroll through the list, the documents list also scrolls up or down. [EHRM-61681]
  • When you group the documents list by status and then remove the status filter, the Author and Visit filter are not displayed. [EHRM-71346]
  • When you open a document from the Inbox tab, the following message is displayed: Code generation was unsuccessful. [EHRM-71765]
  • When you update a note generated from Oracle Health Clinical AI Agent, the Generated by AI badge is not removed. [EHRM-72037]
  • When you open the Documents page from the Inbox tab, the Show A&P button is not displayed. [EHRM-72724]
  • When you insert content from a previous note that already has an annotation, both the previous annotation and the new annotation are displayed. [EHRM-75904]
  • When you select Change Details in a note, a delete icon is incorrectly displayed in the Change Note Details pane. [EHRM-77130]
  • Ask Oracle cannot display the last two notes for a patient. [EHRM-78026]
  • When you open a patient's chart for the first time and are required to establish a relationship with the patient, some of the items listed are not roles. [EHRM-83909]
  • When you mark a document as in error, the in-error action is not displayed in the action history. [EHRM-89589]
  • When you select Pull Forward in an Assessment and Plan section in a note, the system does not copy the Assessment and Plan content. [EHRM-91943]
  • Filter names are not completely displayed in Ask Oracle when multiple filters are selected on the Documents page. [EHRM-93935]
  • When you continuously scroll through documents in the preview pane, all the content from each document is displayed. [EHRM-94417]
  • When you open an in-progress note in edit mode, switch between the right pane and the large view, and select Discard, the Discard dialog box may incorrectly be displayed. [EHRM-96383]
  • When you select More Actions (...) in a document, then select View Action History, the right pane may not open to display the document's action history. [EHRM-97992]
  • When you create a note, the My Last Note badge is not displayed for the note and the total number of documents is not updated. [EHRM-100154]
  • The In Progress status may not be displayed for in-progress documents. [EHRM-100361]
  • The external provenance information is not displayed in the action history of an outside record. [EHRM-101076]
  • You cannot group documents by date on the Group By list on the Documents page. [EHRM-101173]
  • You cannot select text and press Backspace to remove text in a note. [EHRM-101403]
  • When you sign a note that uses a two-column template, extra spaces are displayed in the note sections in the right column. [EHRM-101419]